V/M Custom Boat Trailers

VM Warranty Summary


Coverage Type:


Frame assembly, tongue, bow/winch stand..............................................5 Years


Actuators, swing tongue assemblies, axle structure, torsion 

suspension, Vault lubrication system (includes seals and bearings)

and brake calipers.........................................................................................5 Years


Winch, tongue and frame jacks, wire harness and LED Lights.............5 Years


Tires and Wheels (coverage is dependent on model of wheel or  tire)..1-2 Years




Limited Warranty

 

V/M Custom Boat Trailers warrants that each V/M Boat Trailer operated by the original purchaser under normal use in the Continental United States or Canada will be free from defects in materials and workmanship, subject to the requirements, exclusions and limitations stated below which will be strictly applied.  If the trailer is rented or used for commercial hauling, this Limited Warranty is null and void.


In order to validate this Limited Warranty, the original retail purchaser must notify V/M Custom Boat Trailers located at 5200 S. Peach Ave., Fresno, CA 93725 via our on line registration at www.vmboattrailers.com or mail the completed warranty registration card attached to your certificate of origin within thirty (30) days from the date of purchase.  Failure to comply with this notification, within the time period, will relieve V/M Custom Boat Trailers from any responsibility under this warranty. 


FIVE YEAR LIMITED WARRANTY

Subject to the requirements, exclusions and limitations stated below, the structure of your V/M Boat Trailer is warranted to the original retail purchaser against defects in materials and workmanship by V/M Custom Boat Trailers, arising from normal use for five (5) years from the date of purchase.  The structure is that portion of the trailer which includes the main frame, consisting of the bottom rails, cross members, guide posts and bow stands.

LIMITED PAINT WARRANTY

V/M Custom Boat Trailers warrants its paint finish to be consistent with industry standards for one year after the date of original retail purchase, with the exceptions of "normal use" limitations set forth below and of deterioration due to use or exposure, such as chipping, scratching, fading, cracks in caulk seams, road salt or tar, damage by animals or pressure washing.  Warrant-able paint repairs are limited to spot repairs and blending consistent with standards in the trailer industry.

 

EXCLUSION OF COMPONENTS WARRANTED BY OTHER MANUFACTURERS

Tires, axles and brake components, springs and suspension components, couplers, jacks and castors purchased and installed by V/M Custom Boat Trailers are warranted by their manufacturers and are excluded from this Limited Warranty. 

 

This Limited Warranty covers only defects in original components which arise from normal use and does not apply if the trailer has been subjected to negligence, accident, abuse, misuse, neglect or overload or has been repaired or altered without the prior written consent of V/M Custom Boat Trailers.  Normal wear items, including but not limited to lights, bearings, brakes, brake linings and tires will not be replaced due to wear. 

 

Transportation of any trailer to and/or from year dealer or any approved repair facility shall be the responsibility of the trailer owner.  V/M Custom Boat Trailers shall not be liable for any such costs.

 

No reimbursement will be made to any dealer or owner for repairs made without the prior written consent of V/M Custom Boat Trailers.  Any defective part(s) must be sent by prepaid freight to V/M Custom Boat Trailers in order to qualify for replacement or reimbursement under this Limited Warranty. 

 

This Limited Warranty applies exclusively to trailers manufactured by V/M Custom Boat Trailers.  Any other products manufactured by V/M Custom Boat Trailers are specifically excluded from this warranty.  Authorized repairs do not extend the term of this Limited Warranty.

 

THE SOLE RESPONSIBILITY OF V/M CUSTOM BOAT TRAILERS UNDER THE LIMITED WARRANTY SHALL BE TO REPAIR AND REPLACE PARTS AT THE FACTORY, LOCATED AT 5200 S. PEACH AVE., FRESNO, CALIFORNIA, OR FOR A REASONABLE ALLOWANCE, AT ANOTHER PLACE AND PREPARED IN WRITING BY V/M CUSTOM  BOAT TRAILERS.  ALL OTHER OBLIGATIONS OR LIABILITIES, INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES OR CONTINGENT LIABILITIES ARISING OUT OF THE FAILURE OF ANY PARTS TO OPERATE PROPERLY, ARE HEREBY EXCLUDED, INCLUDING BUT NOT LIMITED TO ANY DAMAGES RESULTING FROM LOSS OF USE, INCONVENIENCE, LOSS OF TIME, COMMERCIAL LOSS OR ANY OTHER TYPE OF DAMAGES, GENERAL OR SPECIFIC, FORESEEN OR UNFORESEEN, UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. 

 

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND REPRESENTATIONS.  V/M CUSTOM BOAT TRAILERS MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED , WITH RESPECT TO V/M BOAT TRAILERS WHETHER AS TO MERCHANT-ABILITY , FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER MATTER.  NO ONE, INCLUDING AN AUTHORIZED V/M CUSTOM BOAT TRAILER DEALER IS AUTHORIZED TO MAKE FURTHER OR ADDITIONAL WARRANTIES ON BEHALF OF V/M CUSTOM BOAT TRAILERS. 

 

ALL IMPLIED WARRANTIES OF MERCHANT-ABILITY AND FITNESS FOR INTENDED USE ARE LIMITED TO WARRANTY PERIODS STATED ABOVE, UNLESS ANY APPLICABLE STATE LAW PROVIDES OTHERWISE.   

Emergency Tire Change Service (brought to you by Tredit)

Emergency Tire Change Service consists of emergency road service dispatched to change a customer's tire with the customer's inflated spare 24-hours a day, 365 days a year, anywhere in the US or Canada, for two years from the date of purchase. Only the vehicle for which the tire(s) was purchased is covered under this program. Service is performed on a "sign & drive" basis, whereby the customer is not charged for the approved service up to a maximum benefit of $80 per event. Service charges over the maximum benefit amount or for services outside the scope of this agreement are the sole responsibility of the customer and shall be paid directly to the ISP. Service is for trailers only, excludes vehicles already at a repair facility or any vehicle which, at the sole determination of the service provider, is in such condition that service is likely to result in damage to the vehicle. Theft, vandalism and accident related incidents are not covered. Service may not be available in areas where state/provincial providers are exclusively utilized. 

To receive tire change assistance only you must call 1-800-379-8883 with account number 690130

Vehicle Theft Recovery Incentive(brought to you by Tredit) 

A $5,000 reward will be paid for information leading to the arrest and conviction of anyone who steals an eligible customer's vehicle. Neither eligible customer, their family, or law enforcement officers are eligible for the $5,000 reward. Reward does not cover any loss due to vandalism or stolen contents. The reward will be paid to the witness providing the following conditions are met. Conditions for qualification may be withdrawn or changed at any time by ARS. If more than one person qualifies to receive the reward, it will be divided and apportioned equally. The total reward will not exceed $5,000.

Trip Routing(brought to you by Tredit) 

Trip Routing Service allows eligible customers to request a mapped guide for a planned trip. Eligible customers will receive Trip Routing in their choice of the most energy efficient, time-saving, or most scenic way to go. Before traveling, eligible customers must contact ARS via the toll-free telephone number provided to them. Eligible customers should place their request at least two weeks in advance to allow time for processing and delivery. 

Trip Interruption Service(brought to you by Tredit) 

Trip Interruption service includes reimbursement up to $100.00 per day, for meals and lodging due to a disruption on a road trip for one overnight stay per interruption. "Trip Interruption Service" is valid in the event of a flat tire on the covered trailer occurring more than one hundred miles from Customer's home. Customer will call Roadside Protect at 1-800-993-8473 to receive an authorization claim number and reimbursement instructions. 

On-Line Concierge: Travel Planning, Booking, and Discounts(brought to you by Tredit) 

Eligible members receive access to benefits of travel and concierge services that include savings up to 30% on airplane tickets, hotel stays, car rentals, cruises, vacation packages, trip routing, passport/visa assistance, and more.
Services include: Airline reservations, Honeymoon registry, Passport/visa assistance, Hotels reservations, Flight delay information, Event tickets, Car rental reservations, Travelers' health information, Cruises, Trip routing, Vacation packages, World time-zone calculations, Flower deliveries. 
Eligible customers must go to www.roadsideprotect.com and click on the box at the bottom center of the page titled: "Travel Planning, Booking, and Great Hotel Deals!" to view the site. 

For all other services listed please call 1-800-993-8473